Peter Drucker observation on Canadians: they don’t jump aboard every bandwagon, they watch Americans making huge mistakes – then, delayed but smarter, did only things which made sense.
He also taught that better than doing this right or better, was recognizing those things we should not be doing at all – and to stop doing them. I realize his days, and he, are long gone, but sometimes revisiting some old-school thinking and the wisdom of an old-school guy is a good use of time.
As I was reviewing some of his most often quoted wisdom I was reminded of this gem: the most important thing in communication is hearing what isn’t said …
We can do better – lets listen more. Hear what people say. If we try a little harder, maybe we can hear what they aren’t saying.
Comments always welcome - please contribute to the discussion. Reply to: kolke@markkolke.com. You can also connect with me on LinkedIn. You can sign-up friends at: MarkMusing.com . This site is updated daily, each column is retained in the archive when the next day's column is loaded ...
I also publish FACILITYCalgary, weekly newsletter, free every Tuesday; to sign up, CLICK HERE
