Bureaucracy is not human. If it was, it would think. If it was, it would empathize. If it was, it would communicate. We know these things – but still, when we get a call or letter or email from someone working in a bureaucracy we most often assume we are dealing with a person. That is a mistake.
We are not, we are simply dealing with a bureaucracy that sounds like a thinking, feeling, caring human being – which is farce and falsehood.
The key to this is as simple as using a key in a lock – remember the person has been trained to be the voice of bureaucracy rather than the voice of reason or of a real person – and you’ll get along much better.
Expect a lot…. accept a little, a phrase often used when working with people & horses. Yes we should expect a lot. I do. Get the perfect image in our head and then be able to communicate it one step at a time to the horse, each other our teams. By accepting each step along the way our learning journey and that of others. Actually happens faster. At least that’s my perspective
Good message today. However most people don't realize why Trump is doing certain things. When Canadians get their heads out of the sand and realize that Trudeau needs to go nothing will change. China, USA want nothing to do with Canada and China started blocking trades with Canada in the Automotive and Oil and Gas sector months ago because of Trudeau. He's toxic for this Country. Canada needs to wake up. They voted this idiot in so people can’t call foul on countries who don’t want to do business with us. Watch what happens when Canada gets rid of him. Everything will open up again, MJ, Calgary, AB