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Sunday June 17, 2018

Surprises show up every day whether we notice or not.

Recent collisions with technology reminded me of those penalty calls in football, where a player hits someone from behind – it’s called clipping. Imagine running along, just fine, without anyone in your way and your feet get pulled from under you and you don’t understand why …

We’ve all had that experience.

I’ve been ‘moving’ my email distribution lists from one supplier to another – for a service more suited to my needs, a better more robust model, lower costs. Compound that with ‘adjusting to new European rules – GDPR – just going into effect. Going smoothly – and, so it seemed, no need to do anything but daily postings on websites …

Until, oops!

My updates on my websites were apparently loading as I hit ‘publish’, so the system was telling me – but looking on the internet, clearly my upload hadn’t uploaded. Thinking this ‘just a glitch’, I called my webhosting company for a fix. Amy helped. Next day, same problem. I called again. Kevin helped. Kevin triggered an ‘escalate’ to another department for a better fix because he, like me, feared the same thing happening day after day. Yay Kevin. This story isn’t over – but I found an interesting set of comments from Amy intriguing. The website formats are ‘old’ and their software tools have been improved/updated, while I’m still using ‘the old tools’. And, I might be using ‘too new’ a browser to be compatible with my ‘old technology site’. It was funny – and of course her (and Kevin’s) description of ‘updating/refreshing registrations’ seemed so much like ‘kick the Coke machine’ days of old.


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